Terms and Conditions

Welcome to our online store. By accessing and using this site, you agree to abide by the following terms and conditions. We encourage you to read them carefully.

1. Generalities

This site is operated by JAR Premium Ganadería SAS. By making a purchase, you acknowledge that you have read, understood, and agree to these terms.

2. Products

All our products are made with natural ingredients derived from fine cocoa. We do our best to ensure that images, descriptions, and prices accurately reflect the product, but slight variations may occur.

3. Orders

Once your order is placed and payment confirmed, you will receive a confirmation email. We reserve the right to refuse or cancel orders for reasons such as inventory shortages, pricing errors, or incomplete information.

4. Prices and Payments

All prices are in Colombian pesos (COP) and include taxes. We accept various payment methods available on the platform. Payment must be completed to process the shipment.

5. Shipments

We ship throughout Colombia. Delivery times may vary depending on the city or logistics conditions. Customers will receive a notification with the shipment status once it has been dispatched.

6. Exchanges and Returns

Because these are food products, we do not accept returns due to personal preference or change of mind. If your product arrived in poor condition or with an error, please contact us within 3 days of receiving it so we can review your case.

7. Privacy

We respect your privacy. The information you share with us is confidential and is used only to process orders and improve your in-store experience.

8. Intellectual Property

All content on this site (text, images, logos) is the property of [your brand name] and may not be used without prior authorization.

9. Modifications

We reserve the right to update these terms and conditions at any time. We recommend that you review them frequently.